St. Lucia Sea Moss Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from stluciaseamoss.co.uk (the “Site”).
Information We Collect
1. Device Information
When you browse the Site, we automatically collect details such as:
-
Browser type, IP address, and time zone
-
Pages or products viewed
-
Referring websites or search terms
-
Cookies, log files, and tracking technologies (pixels, tags, web beacons)
2. Order Information
When you place an order, we collect:
-
Name, billing and shipping address
-
Email address and phone number
-
Payment information (processed securely by third-party providers)
Together, this is referred to as “Personal Information.”
How We Use Your Information
We use your information to:
-
Process and fulfil orders, including shipping and invoicing
-
Communicate with you about orders or inquiries
-
Screen for fraud or security risks
-
Improve and optimise our Site, marketing, and advertising
Sharing Your Information
We share your information only as necessary:
-
With Shopify, our e-commerce platform (see their policy here: Shopify Privacy)
-
With analytics and advertising providers such as Google Analytics (Google Privacy)
-
When required to comply with law, regulations, or lawful requests
You may opt out of targeted advertising:
You can also opt-out via the Digital Advertising Alliance.
Your Rights
If you are a UK/EU resident, you have the right to:
-
Access, correct, update, or request deletion of your personal data
-
Object to processing or request portability of your data
To exercise these rights, contact us at stluciaseamoss@gmail.com
Data Retention
We keep your Order Information for our records unless and until you request deletion.
Changes
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates.
Contact Us
If you have questions, concerns, or complaints about our privacy practices, please contact us:
St. Lucia Sea Moss Ltd
Email: stluciaseamoss@gmail.com
Website: stluciaseamoss.co.uk
